Managing the deployment of complex applications requires a
high level of expertise and an in-depth understanding of all underlying hardware,
software, and network technologies at play. This is no easy task. Comprising the core of
Datex's abilities are the engineers and technicians who help make your website a success.
Datex is unchallenged in its technical expertise and
in-house expertise in designing, implementing and managing IP based networks and
applications. With Datex, you have access to our in-depth technical knowledge that is
attainable only through experience; our expert engineers are available to our customers 24
hours per day, 7 days per week.
Datex's business is entirely
customer-focused. Datex understands that the proper deployment and operation of mission
critical applications and Websites rests in large part on the expertise of our engineers,
and their ability to convey to you how to deploy your assets or what your business may
need. Datex understands that many hosting companies can provide you with server space and
high-speed connectivity for your site -- but few will attend to your customer service
needs and technical support queries as Datex.
Our Customer Support Group helps you maximize the
value of your Datex-hosted services in the most efficient, timely and courteous manner
possible. To this end, all
employees must complete the internal "Total Customer Care" training program.
As a testament to this commitment, Datex is
consistently rated a #1 host by 3rd party hosting reviewers such as Web Host Directory and
Tophosts. Datex has also been a long-standing recipient of the Guaranteed! Host
designation by from ISPCheck, an independent Web Hosting and service provider review
service. Datex is one of the few hosting companies to earn perfect marks in all
categories, including Customer Service, Tech Support, Reliability, and Business Practices.
With Datex you get 24 hour, fast,
courteous, technical support. It's our job to service you, our customer, and to provide
you with the necessary tools to expand your business. Our highly trained technical support
personnel are waiting to help you get out of a bind at all hours.
We GUARANTEE your
complete satisfaction, or we will gladly refund your money.
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