Our High Availability Service Plans

Managed Services to Keep Your Internet Business Running ALL THE TIME

Deploying your mission critical Web site without proper staffing, planning or procedures is risky.

As a BroadSpire company, datex now offers all of BroadSpire's Managed Service plans to its hosting customers.

Our High Availability Service plans provide your Company with the expertise, the tools, and the rigid service delivery framework to take the risk out of deploying and managing your Web site and systems.

We offer three levels of service that are tailored to varying needs.

 

 

 

 

Why do call them High Availability Service Plans?

Unlike most hosting companies that provide just content backups, or just operating system patches as part of their managed services, all of our HASP plans come standard with the essentials needed to ensure maximum uptime and performance. This includes the implementation and management of:

• 24x7 Network Monitoring & Failure Support
• 24x7 Systems Monitoring & Failure Support
• 24x7 Disaster Recovery Planning & Implementation
• Operating Systems Security
• Systems Configuration and Hardening
• Application Loading and Support
• User Account Management
• Remote Access Management

Click here for a Comparison of the different plans

HASP - Our Entry Level Service Plan Includes full systems administration support, systems monitoring, and basic system backups. Intended as an entry-level service plan for Companies that have their own IT staff, this service is the minimum recommended for all Dedicated Servers deployed, and comes as default with your managed dedicated server. Add this service plan to any dedicated server. VIEW DATA SHEET Sample Linux Plans Sample BSD Plans Sample Windows Plans REQUEST MORE INFO

 

HASP Gold - Advanced Managed Services This plan includes additional service hours and improved disaster recovery. This plan provides enhanced support for hosted infrastructures and is highly recommended for customers who have a limited internal web operations staff or for those with minimal Web Operations expertise. Add this service plan to any dedicated server. VIEW DATA SHEET Sample Linux Plans Sample BSD Plans Sample Windows Plans REQUEST MORE INFO

 

HASP Platinum - Mission-Critical Managed Services Identical to HASP Gold, with optimal disaster recovery, added security and full administration with proactive response and resolution. Intended for customers who wish to outsource their entire Web Operations to our engineering staff. Customers are assigned a Technical Account Manager and General Account Manager. Typically used by customers who do not have an internal Web Operations staff or those who wish to leverage BroadSpire’s Web operations expertise for full 24x7x365 coverage of their mission critical systems. Add this service plan to any dedicated server. VIEW DATA SHEET Sample Linux Plans Sample BSD Plans Sample Windows Plans REQUEST MORE INFO